Getting admitted to a hospital can be stressful—whether it’s a planned procedure or an emergency. But being informed and prepared can make a huge difference in your experience and outcome. At GoHealth NetworX, we’re here not only to help patients connect with the right hospitals and doctors but also to empower you with the right information.
In this guide, you’ll learn everything you need to know before hospital admission—from understanding the paperwork, insurance procedures, patient rights, what to carry, to how GoHealth NetworX can assist in making your journey smooth.
Before anything else, understand the reason you’re being admitted:
Is it a planned admission (like surgery or treatment)?
Or is it an emergency?
Talk to your doctor and ask:
What condition or diagnosis is leading to admission?
What treatment will be provided during your stay?
How long is the expected duration of hospitalization?
Being clear about the reason will help you prepare better both mentally and financially.
Each hospital may have slightly different procedures, but the basics are usually the same.
Doctor provides an admission note or recommendation
Visit the hospital admission desk with your ID and insurance details
Fill out an admission form
Choose room category (General, Semi-private, Private, ICU)
Submit insurance pre-authorization if needed
Patient is taken directly to the Emergency/ICU
Relatives need to submit identity and insurance details as soon as possible
An initial deposit may be required
GoHealth NetworX can help you coordinate with hospitals to fast-track this process.
Always carry the following documents:
Aadhaar Card / PAN Card / Passport (ID Proof)
Doctor’s prescription or admission advice
Previous medical records, test reports, and prescriptions
Health Insurance Card / TPA ID Card
Corporate Letter (if admitted under a corporate plan)
Any referral letter (if transferred from another hospital)
COVID Vaccination Certificate (if asked by the hospital)
Advice: Carry both original and photocopies, and keep digital copies on your phone or email for backup.
Health insurance plays a crucial role during hospitalization. Here’s what you must check:
Is the hospital a network hospital under your insurer? If yes, you may be eligible for cashless treatment.
For planned admissions, a pre-authorization form must be submitted to your insurer for approval.
Some insurance policies have limits (for example, ₹3,000/day room rent for 3 Lac Insurance limit). Choosing a higher-category room may lead to proportionate deduction.
Know what’s not covered—such as registration fees, food charges, and non-medical items like gloves or toiletries.
GoHealth NetworX can guide you through cashless processing, pre-auth submissions, and insurance-related queries.
You have the right to know what you’re paying for. Always ask for:
Room rent and nursing charges
Procedure or surgery charges
Diagnostic charges
Doctor consultation charges
Medicine and consumables cost
Request daily expense updates if you’re admitted for more than two days. This helps avoid billing surprises.
Indian hospitals, especially NABH-accredited ones, follow a Patient Rights Charter. You are entitled to:
Clear information about your condition and treatment
Informed consent before surgery or high-risk procedures
Right to choose or refuse treatment
Confidentiality of your medical information
Right to know the name of your treating doctor
Right to receive an itemized bill
If you feel your rights are being violated, you can raise a grievance with the hospital or through GoHealth NetworX’s support.
Here’s a quick Hospital Admission Bag Checklist:
All required documents (as mentioned above)
2–3 sets of clothes (hospital gowns may be provided)
Innerwear and socks
Personal toiletries (toothpaste, toothbrush, soap, comb)
Mobile phone and charger
Regular medications (if any)
ID proof of caretaker or relative
Blanket or bedsheet (if preferred)
At GoHealth NetworX, our goal is to bridge the gap between patients and quality healthcare providers. Here’s how we support you:
Help you choose the right hospital for your condition
Check cashless availability at network hospitals
Support with insurance-related queries
Provide documentation checklist and step-by-step guidance
Assist in TPA desk coordination
Help track claim status or delays
Communicate with hospital administration if required
Guide you on final billing and insurance settlement
Collect feedback about hospital services
Refer you to specialists for follow-up care if needed
You’re never alone when GoHealth NetworX is with you.
You can choose to pay upfront (reimbursement later), or request GoHealth NetworX to help with alternate hospitals.
Yes, but check if it fits within your insurance room rent cap to avoid extra charges.
Typically within 4 to 6 hours for planned cases. Emergency approvals are faster.
It depends on the treatment. Some surgeries allow same-day discharge, others may require 2–5 days or more.
